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VIRUS PROTECTION AND REMOVAL

With your SafetySend account you not only receive powerful computer security tools including secure email but you also get the following:

  • MAXIMUM VIRUS PROTECTION - SafetySend's proprietary anti-virus solution is the best combination of secure network, encryption and spam and virus filter protects your computer from hackers.
  • REAL TIME VIRUS UPDATES - With SafetySend you never need to worry about virus updates. SafetyMail updates "real time" as viruses become known without any effort on your part. When you send or receive a secure email with SafetyMail have confidence that your computer is secure.
  • VIRUS REMOVAL UTILITY - Use the best online virus detection and removal utilities as many times as necessary on any computer you need and feel secure about your computer security.

How does our Virus Protection work?

  • GLOBAL PARTNERSHIPS - Our partnerships with the global leaders in virus detection technology provide is with virus detection schematics in "real time" meaning our secure server can block and remove new viruses within minutes of their release.
  • MULTI LAYER DETECTION- Our advanced virus detection can even detect viruses within archived files such as ZIP. Every file is thoroughly scanned as it passes through our secure email server for maximum virus protection.
  • PROTECTION AGAINST OTHER TYPES OF VIRUSES - SafetyMail also protects your computer against other types of viruses including PHISHING, HTML, MACRO, TROJAN HORSE and other malicious code that could compromise your computer security.

Why is our Virus Protection a better value?

  • STOPS VIRUS BEFORE THEY REACH YOUR COMPUTER - Most virus programs do not stop viruses until they REACH YOUR COMPUTER. By that time it may be too late.
  • Virus Protection SafetySend blocks email viruses before they get to your inbox.
  • Ad-Free No annoying ads. Nor do we sell your personal information to anyone.

Computer Virus Information

1. What is a computer virus?

A computer virus is a program designed to spread itself by first infecting executable files or the system areas of hard and floppy disks and then making copies of itself. Viruses usually operate without the knowledge or desire of the computer user.

2. What kind of files can spread viruses?
Viruses have the potential to infect any type of executable code, not just the files that are commonly called 'program files'. For example, some viruses infect executable code in the boot sector of floppy disks or in system areas of hard drives. Another type of virus, known as a 'macro' virus, can infect word processing and spreadsheet documents that use macros. And it's possible for HTML documents containing JavaScript or other types of executable code to spread viruses or other malicious code.

Since virus code must be executed to have any effect, files that the computer treats as pure data are safe. This includes graphics and sound files such as .gif, .jpg, .mp3, .wav, etc., as well as plain text in .txt files. For example, just viewing picture files won't infect your computer with a virus. The virus code has to be in a form, such as an .exe program file or a Word .doc file, that the computer will actually try to execute.

3. How do viruses spread?
When you execute program code that's infected by a virus, the virus code will also run and try to infect other programs, either on the same computer or on other computers connected to it over a network . And the newly infected programs will try to infect yet more programs.

When you share a copy of an infected file with other computer users, running the file may also infect their computers; and files from those computers may spread the infection to yet more computers.

If your computer is infected with a boot sector virus, the virus tries to write copies of itself to the system areas of floppy disks and hard disks. Then the infected floppy disks may infect other computers that boot from them, and the virus copy on the hard disk will try to infect still more floppies.

Some viruses, known as 'multipartite' viruses, can spread both by infecting files and by infecting the boot areas of floppy disks.

4. What do viruses do to computers?
Viruses are software programs, and they can do the same things as any other programs running on a computer. The actual effect of any particular virus depends on how it was programmed by the person who wrote the virus.

Some viruses are deliberately designed to damage files or otherwise interfere with your computer's operation, while others don't do anything but try to spread themselves around. But even the ones that just spread themselves are harmful, since they damage files and may cause other problems in the process of spreading.

Note that viruses can't do any damage to hardware: they won't melt down your CPU, burn out your hard drive, cause your monitor to explode, etc. Warnings about viruses that will physically destroy your computer are usually hoaxes, not legitimate virus warnings.

5. What is a Trojan horse program?
A type of program that is often confused with viruses is a 'Trojan horse' program. This is not a virus, but simply a program (often harmful) that pretends to be something else.

For example, you might download what you think is a new game; but when you run it, it deletes files on your hard drive. Or the third time you start the game, the program E-mails your saved passwords to another person.

Note: simply downloading a file to your computer won't activate a virus or Trojan horse; you have to execute the code in the file to trigger it. This could mean running a program file, or opening a Word/Excel document in a program (such as Word or Excel) that can execute any macros in the document.

6. What's the story on viruses and E-mail?
You can't get a virus just by reading a plain-text E-mail message or Usenet post. What you have to watch out for are encoded messages containing embedded executable code (i.e., JavaScript in an HTML message) or messages that include an executable file attachment (i.e., an encoded program file or a Word document containing macros).

In order to activate a virus or Trojan horse program, your computer has to execute some type of code. This could be a program attached to an E-mail, a Word document you downloaded from the Internet, or something received on a floppy disk. There's no special hazard in files attached to Usenet posts or E-mail messages: they're no more dangerous than any other file.

7. What can I do to reduce the chance of getting viruses from E-mail?
Treat any file attachments that might contain executable code as carefully as you would any other new files: save the attachment to disk and then check it with an up-to-date virus scanner before opening the file.

If your E-mail or news software has the ability to automatically execute JavaScript, Word macros, or other executable code contained in or attached to a message, I strongly recommend that you disable this feature.

My personal feeling is that if an executable file shows up unexpectedly attached to an E-mail, you should delete it unless you can positively verify what it is, who it came from, and why it was sent to you.

The recent outbreak of the Melissa virus was a vivid demonstration of the need to be extremely careful when you receive E-mail with attached files or documents. Just because an E-mail appears to come from someone you trust, this does NOT mean the file is safe or that the supposed sender had anything to do with it.

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Some general tips on avoiding virus infections:

1. Subscribe to SafetySend to protect your incoming files and use our online virus detection and removal utility frequently to ensure your computer is properly protected.

New viruses come out every single day; an anti-virus program that hasn't been updated for several months will not provide much protection against current viruses.

2. In addition to scanning for viruses on a regular basis, install an 'on access' scanner (included in most good a-v software packages) and configure it to start automatically each time you boot your system. This will protect your system by checking for viruses each time your computer accesses an executable file.

3. Virus scan any new programs or other files that may contain executable code before you run or open them, no matter where they come from. There have been cases of commercially distributed floppy disks and CD-ROMs spreading virus infections.

4. Anti-virus programs aren't very good at detecting Trojan horse programs, so be extremely careful about opening binary files and Word/Excel documents from unknown or 'dubious' sources. This includes posts in binary newsgroups, downloads from web/ftp sites that aren't well-known or don't have a good reputation, and executable files unexpectedly received as attachments to E-mail or during an on-line chat session.

5. If your E-mail or news software has the ability to automatically execute JavaScript, Word macros, or other executable code contained in or attached to a message, I strongly recommend that you disable this feature.

6. Be extremely careful about accepting programs or other files during on-line chat sessions: this seems to be one of the more common means that people wind up with virus or Trojan horse problems. And if any other family members (especially younger ones) use the computer, make sure they know not to accept any files while using chat.

7. Do regular backups. Some viruses and Trojan horse programs will erase or corrupt files on your hard drive, and a recent backup may be the only way to recover your data.

Ideally, you should back up your entire system on a regular basis. If this isn't practical, at least backup files that you can't afford to lose or that would be difficult to replace: documents, bookmark files, address books, important E-mail, etc.

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Dealing with virus infections:

Other malicious software could be causing the problem. Most people confuse the behaving our Spyware as a computer virus. SafetySend safely scans and detects both types of malicious software code and helps you remove them safely.

"Just because your computer is acting strangely or one of your programs
doesn't work right, this does NOT mean that your computer has a virus."

1. If you haven't used our free online and up-to-date anti-virus program on your computer, do that first. Many problems blamed on viruses are actually caused by software configuration errors or other problems that have nothing to do with a virus.

2. If you do get infected by a virus, allow our online virus removal utility to remove or clean your computer. If you are having problems use our online computer security tools and tutorials to assist you in cleaning your computer..

3. For assistance, check our web site computer security tools and support services for your other potential solutions.

Note: in general, drastic measures such as formatting your hard drive or using FDISK should be avoided. They are frequently useless at cleaning a virus infection, and may do more harm than good unless you're very knowledgeable about the effects of the particular virus you're dealing with. Even if you format your hard drive you will still be vulnerable to viruses once you restore your computer. SafetySend can restore your computer and protect you from future infections.

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